Privacy policy

At Vabelle, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.


Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely by our payment providers)
  • Order history
  • Device information such as IP address, browser type and operating system
  • Information collected through cookies and similar technologies


How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Deliver your purchases
  • Provide customer support
  • Process refunds and returns
  • Communicate with you regarding your orders
  • Improve our website and customer experience
  • Detect and prevent fraud
  • Comply with legal obligations

We do not sell your personal information to third parties.


Payment Information

Payments made through our website are securely processed by trusted third-party payment providers. Vabelle does not store your full debit or credit card information.


Sharing Your Information

We may share your information only with trusted service providers necessary to operate our business, including:

  • Shopify
  • Payment processors
  • Courier companies
  • Fraud prevention services
  • Government authorities where required by law

These providers only receive the information necessary to perform their services.


Cookies

Our website uses cookies to improve your browsing experience, remember your preferences and analyse website traffic.

You may disable cookies through your browser settings, although some website features may no longer function correctly.


Data Security

We implement reasonable administrative, technical and physical safeguards to protect your personal information against unauthorised access, loss, misuse or alteration.

Although we take appropriate security measures, no method of electronic transmission or storage is completely secure.


Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information where legally permitted
  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.


Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated revision date.


Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us:

Vabelle

2957 Mpempe Road
Howick West
3290
South Africa

Email: lukhanyondlovu78@gmail.com

Phone: +27 76 581 7964